Faqs

Yoong Frequently Asked Questions

If you can't find the answer to your question below, then contact us and we will do our best to answer your query.

How can I pay for my project?
We accept debit cards, credit cards or bank transfers. When you sign up you will need to pay 50% upfront with the balance due when your site goes live. Our hosting charge starts from when you sign up.
How long will my project take?
Every project is different but assuming that there are no delays from your side of things a typical website will take between 4 and 8 weeks to be completed. Previously we have been able to complete a website in less than 2 weeks, however this is quite rare.
What does the design questionnaire ask?
In order for us to design a concept for your website and / or logo we ask you to complete the following questions. Please note that we offer unlimited revisions of the design until you are 100% happy to sign it off.

1) What does your company do, and what is the purpose of your website?
2) What pages would you like on the website? (e.g. Home, About, Services, Contact).
3) List any websites you like. Perhaps from a color, style or layout point of view. Please note that the website does not have to be the same type of business, we are just trying to understand the style that you require.
4) What is the target audience of your company / website?
5) Please tell us if you have an existing logo and color scheme. If not, is there a colour scheme or logo idea that you would like to suggest?
6) Do you have any companies in the same field that you are competing against? If you know of any, please provide the name or website address of them.
7) If you have anything else that you feel has not been covered by this questionnaire please list your comments here.
How does the design process work?
We will ask you to complete a short design questionnaire and then if we have any questions we will discuss them with you. Then we will undertake research on your industry to be able to create a design concept. This is an image of the homepage and we will then ask for your feedback. We will keep working on this design until you are 100% happy and then once you have approved it the website will be built. Please note that as we offer unlimited revisions we can guarantee that you will be 100% happy as we will keep working on it until you sign it off, however once the website is signed off and we start building it any further design changes may be chargeable.
What do your websites cost?
Our prices depend on many factors. To get a better idea of the cost of what you need, give us a quick phone call at (+84) 902 054 965.
We’ll ask a few questions about your project, what features and interactivity you’ll need, who will handle content development, whether or not you’d like to sell online.
After this short discussion, we should be able to give you a ballpark number. If you’re still interested, we’ll be happy to develop a comprehensive proposal that outlines the scope, process and costs.
Are your sites mobile-friendly?
Yes. Every site we have built since 2010 has been mobile-friendly. The method we use to achieve this is known as responsive design, which ensures that the site works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.
When Is Payment Required For Your Web Site Design And Development Services?
For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
Are Any Other Services Included In Your Web Design And Development Costs?
Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods.
Can I See My Website While It's In Progress?
Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
What Is Involved In Setting Up An ECommerce Website?
First, of course, you'll need a site design and the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. Yoong can help you with all of these items.
YOONG SOLUTIONS COMPANY LIMITED INFORMATION
YOONG SOLUTIONS COMPANY LIMITED
Trading name: YOONG SOLUTIONS CO.,LTD
Tax code: 0313837766
Address: 116/27 Thien Phuoc Street, Ward 9, Tan Binh District, Ho Chi Minh City, Vietnam
Legal representative: Nguyen Van Cong